You can see every step of it
The most common complaint about technology vendors is silence. Our process is built so you always know what is happening, what it costs, and what happens next.
- 01
Discover
3–5 daysWe map how your business actually runs today — where enquiries come from, who touches them, and where money and time leak out. No assumptions, no template.
- Current-state audit
- Prioritised problem list
- Fixed scope and quote
- 02
Design
1–2 weeksStructure before decoration. We design the flows, the screens and the brand system, and you sign off on something you can actually see before anything is built.
- Site map and user flows
- Full design in light and dark
- Component system
- 03
Build
2–6 weeksDevelopment in weekly increments on a staging URL you can open at any time. You watch it come together instead of waiting for a reveal.
- Weekly staging builds
- Integrations wired and tested
- Content loaded
- 04
Launch
2–3 daysMigration, DNS, SSL, monitoring and analytics — done in a planned window, with a rollback ready. Your team is trained before go-live, not after.
- Zero-downtime cutover
- Staff training session
- Handover documentation
- 05
Care
OngoingMonitoring, backups, patching, changes and a named person who answers. This is the part most vendors skip, and it is the part that decides whether any of it lasts.
- 24/7 monitoring
- Tested backups
- Monthly report and review
What we need from you
- — One decision-maker who can sign things off. Committees kill timelines.
- — Roughly two hours in discovery week, and thirty minutes a week after that.
- — Access to existing accounts, or permission to recover them.
- — Honesty about what is actually broken. We have seen worse.
Start with discovery
Three to five days, fixed price, and you own the output whether or not you continue with us.
We reply in under 30 minutes.