Public-facing systems that are accessible, auditable and secure.
Services that citizens or beneficiaries depend on, delivered with the transparency and record-keeping that oversight requires.
What we usually find
- Paper processes that cannot be audited
- Public information hard to find or out of date
- Accessibility requirements unmet
- Data handling without a documented policy
What we put in place
- Accessible portalsWCAG 2.2 AA compliant public services, tested with assistive technology.
- Case managementEvery request logged, assigned and auditable end to end.
- Data protectionEncryption, retention policy, access control and audit logs.
- ReportingDashboards and exports for funders and oversight bodies.
The outcome: Services that stand up to an audit and work for everyone who needs them.
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