HealthcareIllustrative example — not a real client
A calendar that fills itself overnight
A clinic whose reception team spent most of the day repeating opening hours and rewriting a paper diary.
- No-show rate
- −54%
- Of bookings made outside working hours
- 31%
- Booking availability
- 24/7
- Records encrypted and backed up
- 100%
The problem
Appointments could only be booked by phone during working hours. No-shows ran high with no reminder system, and patient details lived in notebooks and personal phones.
What we did
- 1Deployed online booking with real-time availability
- 2Added automated SMS and WhatsApp reminders at 24h and 2h
- 3Trained an assistant on hours, location, pricing and preparation instructions
- 4Migrated patient records into encrypted storage with access control and tested backups
More work
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